Reset a student or staff member's password right from your main dashboard. Here's how:

  1. From your main dashboard, click <Staff> and then select the individual staff member to open their details window:  

2. At the bottom of the Staff Member Details window, you'll see a row of green buttons. Click <Reset Password> and Karmasoft will email the staff member an option to reset their password. A pop-up window will appear on the bottom left of your screen, telling you the email has been successfully sent. 

Note: if the staff member has not yet created an account, you will also see the <Resend Invite> button. Clicking this button will also resend an invite to set up their username/password. If your staff member has already created an account, this button will be absent from your screen.   

3. Click <Save>.

To send another password re-set email to a student, start by clicking the <Student> tab from your dashboard and follow steps 2–3. 

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